Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 3–7 business days (excluding weekends and holidays). Processing time does not include shipping transit time.

Please note: Custom or made-to-order items may require additional processing time.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are provided by the carrier and are not guaranteed. We are not responsible for delays caused by the carrier, weather conditions, or unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for:

• Orders shipped to an incorrect or incomplete address

• Packages returned to sender due to address errors

If an order is returned due to an incorrect address, reshipping fees will apply.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier but reported as lost or stolen.

If this occurs, please contact the carrier directly to file a claim. We recommend selecting a secure delivery location.

Shipping Confirmation

Once an order has been shipped, it cannot be modified, canceled, or rerouted.